Tech Advancements & Opportunities for Businesses in 2025

2024 has been a big year for technology, AI development and robotic implementation, and we expect this trend to continue throughout 2025. The Prospera Health and Hospitality Services team has been busy researching and testing new technology and robotic developments. In this article, we share our findings and discuss how to turn potential challenges into successes.
 

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Humanoid Robot Advancements

When we look at how robots have evolved in 2024, we see a big change in character. Robots are becoming more humanized thanks to Artificial Intelligence (AI) and smart robot designs.

“These developments enable machines to perform complex tasks and interact with humans in more meaningful ways. As a result, we're seeing a transformation in how robots are utilized across various industries, enhancing efficiency and pushing the boundaries of what machines can achieve.”

-Kevin Kilkeary Jr., President of PHHS

This evolution allows robots to engage in more natural, intuitive ways with people and environments. Due to their human-like behavior (and sometimes physical features), they’re called "humanoid robots," and they're highly interactive. See the CLOi ServeBot for example.
 

How Smart Tech Affects The Robotic Industry

Many advancements in robotic technology and AI have significantly impacted PHHS's product offerings and the industry overall. These developments pave the way for "smart tech" integration and business automation in many types of institutions, including hospitals, schools and hotels.

This smart integration of AI and robotics enables humans to work closely together with robots (cobots). In addition to a helping hand and interesting insights and statistics, robots can also help gain complete visibility over business operations. Traditional barriers are eliminated thanks to AI and point-of-sale (POS) integrations, which allows for seamless, efficient and innovative service delivery. The potential for streamlined operations and enhanced customer experiences is setting new industry standards.
 

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Ongoing Training & Improvements

This past year, PHHS continued to evolve to keep up with industry advancements. To stay ahead of the curve—and help our clients get there as well—we focused on three main goals:

1. Strategic Partnerships: We've deepened and expanded our partnerships, not only in manufacturing but also in implementation. This has allowed us to enhance the quality and efficiency of our robotic solutions.
2. Knowledge Expansion: Our continued commitment to learning and growth has enabled us to bolster our offerings. We've increased our expertise in both hardware and software, ensuring our solutions are at the cutting edge of technology.
3. Enhanced Implementation: By refining our standard operating procedures (SOPs), we can implement our products more efficiently and effectively, providing greater value to our clients.

Overall, these advancements have positioned us not only as a provider of technology, but as a trusted partner in innovation and efficiency.
 

Our Approach

Robotic Challenges Across Industries

The demand from customers and staff for better service and shorter wait times continues to rise—and not just in the hospitality industry. Although robots create a unique customer experience and streamline operations, they can also result in new hurdles for businesses.
 

“The biggest challenge I foresee in robotics is the necessity for businesses to adapt quickly to this technology. Companies that fail to embrace robotics risk being overtaken by competitors who leverage modern, automated solutions. As consumer expectations evolve, they increasingly demand more efficient and enhanced service. Robotics can deliver on these expectations, driving the need for businesses to integrate this technology to remain competitive and meet customer demands.”

-Kevin Kilkeary Jr., President of PHHS

PHHS is proactively addressing these challenges by introducing a centralized control center for managing multiple robots within each facility. This initiative aims to provide a simple and user-friendly interface, minimizing the need for extensive human interaction while optimizing productivity. By streamlining robot management, we're ensuring our operations stay efficient and adaptive to future demands.
 

Explore Our Robots
 

Preparing For A Successful 2025 With Robots

The past year has shown great developments in the tech industry, and we're excited to see more businesses implement these advancements. We'd love to help your business reach its full potential in 2025, so please don't hesitate to reach out to us for more information.
 

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